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CALL NOW10 Questions to Ask
How do you know which removal company to move with?
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Ask these questions and you'll know the answer
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| STANDARDS |
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| 1. Is the removal company a member of the Australian Furniture Removers Association (AFRA)? | |
| 2. Do you receive a written removal quote covering all the key areas of your removal and approved by AFRA? | |
| 3. Are you able to visit the removal company premises and see how the business operates first hand? | |
| 4. Does the removal company employ accredited and trained furniture removalists? | |
| STORAGE | |
| 5. Do they offer storage in a government approved facility? | |
| 6. Does the security incorporate CCTV and back to base alarms? | |
| INSURANCE | |
| 7. Is the removal company registered to be able to offer transit and storage insurance to their clients? | |
| 8. Does the removal company issue a Certificate of Insurance specifically in the client’s name, stating the insurer and the insured value and the type of cover offered? | |
| CUSTOMER FEEDBACK | |
| 9. Does the company seek feedback from clients regarding their services? (See us on WOMO) | |
| 10. Do you feel comfortable moving your life’s possessions with the company? |
