Call us today 02 43 67 6633
Which Removal to Company? 21 Questions you must ask your Removal Company.
How do you know which removal company to move with?Ask these questions and you'll know the answer |
Gosford Furniture Removals |
Other Removalists |
|---|---|---|
| 1. Has the removal company been in business with the same owners for over 10 years? | 30 years | ? |
| STANDARDS | |
|
| 2. Is the removal company a member of the only removal industry recognized and accredited organization – the Australian Furniture Removers Association? (AFRA) | YES | ? |
| 3. Does the removal company give you a written quote using the standard AFRA contract? | YES | ? |
| 4. Are you able to visit the removal company office and see how the business operates first-hand? | YES | ? |
| 5. Does the company employ accredited and trained furniture removalists? | YES | ? |
| PACKING MATERIALS | |
|
| 6. Does the removal company supply you with portarobes for all your hanging clothes? | YES | ? |
| 7. Does the removal company supply you with industry specific, doubly reinforced cardboard removalist cartons? | YES | ? |
| 8. Does the removal company use special thickness, specifically sized plastics for all your mattresses, lounges and dining chairs? | YES | ? |
| 9. Does the removal company supply you with free, clean, white, crushed butcher’s paper for packing all your fragile items? | YES | ? |
| EXTRA SERVICES | |
|
| 10. Does the removal company provide a free delivery and pick up service for your cartons before and after the removal? | YES | ? |
| 11. Is the removal company able to be contacted at its office anytime between 6.30am and 5.30pm? | YES | ? |
| 12. Can the removal company assist you with packing, unpacking, cleaning, pet and car transport? | YES | ? |
| STORAGE | ||
| 13. Are the storage facilities able to be inspected by you? | YES | ? |
| 14. Does the removal company regularly clean, defog and fumigate for pests, vermin and moths? | YES | ? |
| 15. Does the removal company have infra-red security, back to base alarms and someone on site within 5 minutes of an alarm? | YES | ? |
| INSURANCE | ||
| 16. Is the removal company registered to be able to offer transit and storage insurance for their clients? | YES | ? |
| 17. Does the removal company have accredited staff who are trained in line with the Financial Services Reform Act (FSRA) 2004? | YES | ? |
| 18. Does the removal company issue a Certificate of Insurance with the client’s name and specific details regarding the type of cover and the amount the goods are insured for as well as the insurance company details? | YES | ? |
| CUSTOMER FEEDBACK | ||
| 19. Does the company have a method of evaluating each removal to ensure the standards and commitments are kept? | YES | ? |
| 20. Can the removal company provide you with 3 clients in the past month with similar types of removals to yours – to share their experience? | YES | ? |
| 21. Do you feel comfortable with the removal company moving your life’s possessions? | YES | ? |
| SCORE | ||
| 21 / 21 | ? / 21 |
